Saturday, February 23, 2013

Leadership Lessons: The Liberator

Source: Multipliers: How the Best Leaders Make Everyone Smarter-Liz Wiseman and Greg McKeown

Leaders who are liberators:
  • Put other people on the stage
  • Identify hard opinions vs. soft opinions-soft opinions are for others to discuss and think about for themselves
  • Understand that formal hierarchies can suppress voices and ideas of those at the bottom.
  • Operate as a peer or create an environment of freedom to express you view
  • Create an intense environment
Positive Culture Created by a Liberator
  • Ideas are generated with ease.
  • People learn rapidly and adapt to new environments.
  • People work collaboratively.
  • Complex problems get solved.
  • Difficult tasks get accomplished.
Three Practices of a Liberator
1. Create Space
  • Listen more/Talk Less
  • Be consistent and predictable-allows other to know when they can contribute and creates safety
  • Level the Playing Field
  • Stay out of the details
2. Demand People's Best Work
  • Hold people to their best work, not outcomes (can't control outcomes-causes unnecessary stress)
3. Generate Rapid Learning Cycles
  • Give permission to make mistakes.
  • Admit and share personal mistakes.
  • Insist on learning from mistakes.
Label Opinions
Hard-Where you have a clear and potentially emphatic point
Soft-Where you have a perspective to offer and ideas for someone else to consider

Leadership Lesson: The Talent Magnet

Source: Multipliers: How the Best Leaders Make Everyone Smarter-Liz Wiseman and Greg McKeown

"I not only use all the brains that I have, but all that I can borrow".
-Woodrow Wilson

4 Practices of the Talent Magnet

  1. Look for talent everywhere
  2. Find people's native genius
  3. Utilize people at their fullest
  4. Remove the blockers
Talent is Everywhere
Talent Magnets see talents everywhere and know that everyone brings something different to the table. Talent magnets do not limit people to their defined job description. They find people's talent and put them to work.

Native Genius
  • What do they do better that anything else they do?
  • What do they do better than the people around them?
  • What do they do without effort?
  • What do they do without being asked?
  1. Identify Genius
  2. Test Genius-Ask the individual what they think they are good at to test your hypothesis.
  3. Work It-give roles beyond the formal job expectations
Utilize People
Find the native genius then publicly label it.
Be specific in praise
Get people resources

Remove Blockers
Leave your ego at the door-Work as a team
Get out of the way-"Nothing grows under a banyan tree."

Leadership Lesson: Multipliers

Source: Multipliers: How the Best Leaders Make Everyone Smarter-Liz Wiseman and Greg McKeown

What is a Multiplier?
A multiplier brings out the most in other people's talents.

5 Disciplines of the Multiplier
  1. Talent Magnet-Attract and optimize talent.
  2. The Liberator-Create intensity that requires best thinking.
  3. The Challenger-Extend challenges. Defines opportunities that cause people to stretch.
  4. The Debate Maker-Debate Decisions.
  5. The Investor-Instill ownership and accountability-Gives others the ownership for results and invests in their success
Building Others
Great leaders bring out the most in others.

"It has been said that after meeting with the great British Prime Minister William Ewart Gladstone, you left feeling he was the smartest person in the world, but after meeting with his rival Benjamin Disraeli, you left thinking you were the smartest person." -Bono

Expanding Genius
"It isn't how much you know that matters.  What matters is how much access you have to what other people know.  It isn't just how intelligent your team members are; it is how much of that intelligence you can draw out and put to use."

"Multipliers are leaders who look beyond their own genius and focus their energy on extracting and extending the genius of others, they get more from their people.  They don't get a little more; they get vastly more."

Some leaders seem to drain intelligence by focusing on their own intelligence.  They are so focused on being the smartest person in the room, everyone else's role is diminished.

How Multipliers Lead
  1. Engage people's genius.
  2. Speak less.

Benefits of Being or Becoming a Multiplier:
People who work for multipliers don't hold back.

"Multipliers not only access people's current capability, they stretch it.  They get more from people than they knew they had to give.  People reported actually getting smarter around multipliers.  The implication is that intelligence itself can grow."

Multipliers Believe:
  1. Most people in organizations are underutilized.
  2. All capability can be leveraged with the right kind of leadership.
  3. Therefore, intelligence and capability can be multiplied without requiring a bigger investment.
Multipliers believe that genius is all around.  Intelligence is continually growing. They have a growth mindset. They believe that people are smart and will figure it out. 

Multipliers extend hard challenges and then give space to others to figure it out.

Multipliers Traits
  • Multipliers challenge people.  They are NOT feel good managers.
  • Multipliers have a sense of humor-they don't take themselves to seriously.